Dale Carnegie Traning

Leadership immersive

A three-day leadership immersive by Dale Carnegie and The Outlook.

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Leadership that starts with you, and shapes what's next

As a product or design leader, you're solving complex problems and navigating ambiguity. Leading people in cross-functional environments demands emotional intelligence, influence without authority, and confidence in high-stakes moments.

Lead Forward helps you to lead:

  • From within: Build self-awareness and emotional regulation.
  • With others: Influence across functions and navigate difficult conversations.
  • What's next: Embrace change and shift from executor to strategist.

100 years of leadership expertise

Dale Carnegie brings over 100 years of applied leadership experience into their curriculum, and paired with our design and product leadership there's no better combination for you than our 3-day leadership immersive. 

  • 100+ years of leadership development expertise.
  • Trusted by 430+ Fortune 500 companies.
  • 92.9% client satisfaction rating.
  • ISO certified globally since 1998.
Participants from hundreds of companies

What you'll achieve from Lead Forward

Real leadership skills for real-world challenges.

What you'll learn

This immersive three-day program focuses on leading self, leading others, and leading the future—equipping you with the mindset, skills, and tools to lead with clarity, courage, and influence.

Day 1: Leading self

Develop self-awareness, emotional regulation, and the confidence to take initiative whilst creating psychological safety for your team.

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Leadership and behavioural styles

Explore the intersection of leadership mindset and behavioural preferences, using behavioural profiling and foundational leadership principles to build greater self-awareness. Learn to recognise patterns in yourself and others, and develop the flexibility to adapt your style to improve relationships and team outcomes.

An attendee in an orange shirt listening intently during a session at Design Leadership 2025 in Melbourne, surrounded by a full room of participants.
Response styles and triggers

Gain insight into emotional regulation through practical models like the Hot–Warm–Cool–Cold cycle and sensory filters. Understand how internal triggers influence your reactions and discover techniques for staying composed and responsive under pressure.

Presenter Angela Bliss speaking at the podium during Design Leadership 2025 in Melbourne, with a laptop and microphone in front of her.
Agency of leadership

Clarify the difference between taking initiative and waiting for permission. Build confidence in your leadership presence by understanding when and how to step forward, take ownership, and drive accountability, regardless of formal authority.

Two attendees collaborate outdoors at Design Leadership 2025, smiling over a laptop covered in stickers, with coffee cups resting on the table.
Psychological safety

Learn what it takes to create a culture where people feel safe to speak up, take risks, and be themselves. Grounded in Project Aristotle and Timothy R. Clark’s four-stage framework, this content supports leaders in building environments where innovation and trust can thrive.

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Stakeholder engagement

Develop a strategic approach to managing stakeholder relationships by mapping influence, recognising emotional and commercial motivators, and using tools to close the gap between expectations and outcomes. Supports more intentional conversations and longer-term partnerships.

Attendees at table 11 engage in a focused conversation during a breakout session at Design Leadership 2025, exchanging insights and ideas.
Influence without authority

Build influence through credibility, trust, and presence, not position. Leverage frameworks for power types, communication agility, and empathy to engage peers, clients, and senior leaders in ways that drive results without relying on hierarchy.

Abi Iyer, a presenter at Design Outlook 2022, speaking into a microphone on stage while wearing a patterned scarf and coat against a purple-lit backdrop.
Storytelling in business

Learn to harness story as a leadership tool for influence, clarity, and action. Use structured storytelling frameworks like 90/5/5 and the Evidence Model to turn facts into memorable narratives that connect with people and shift perspectives.

An attendee speaking with another person during a break at Design Leadership 2025 in Melbourne, seated outdoors with a glass of water on the table.
Navigating difficult conversations

Step into high-stakes conversations with clarity and composure. Use structured approaches to deliver feedback, set expectations, and hold others accountable while protecting relationships and creating space for dialogue.

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Change leadership

Understand the human side of change using the Kubler-Ross Curve and House of Change. Strengthen your ability to anticipate emotional responses, communicate effectively, and guide individuals and teams through transitions with confidence.

DO24 attendees engaged in a roundtable discussion, with a bearded man in glasses actively contributing while others listen attentively in a collaborative setting.
Leading through generational diversity

Tailor your leadership approach to engage a multi-generational workforce. Build awareness of generational drivers, values, and communication preferences, and use this knowledge to create inclusive, motivating environments.

Close-up of a notebook filled with handwritten notes taken by an attendee during a Design Outlook 2024 session.
Creative to strategic thinking

Bridge the gap between ideation and execution by learning how to move from creativity to strategy. Use innovation frameworks and decision-making tools to evaluate ideas, prioritise action, and think beyond the short term.

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Building for the future

Focus on long-term impact by identifying the legacy you want to create. Set meaningful goals, clarify vision, and use planning frameworks to ensure today’s actions contribute to a future that’s worth leading into.

Transform your leadership impact in just three days

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$3,495 / three-day intensive

Limited places: Only 25 spots available

Dates

29–31 October, 2025

Schedule

8am – 5pm

Location

The Residence, Grand Hyatt Melbourne

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Download our guide to Lead Forward
The Residence at Grand Hyatt Melbourne, a sophisticated indoor event space with high ceilings, indoor trees, modern furniture, and warm ambient lighting.

Location: The Residence, Grand Hyatt

A private-style mansion with the prestigious backdrop of the Paris-end of Collins Street and iconic St Michael’s Cathedral, the residence provides the perfect setting for an unforgettable experience in Melbourne.

FAQs

If you have any further questions that aren’t answered here, please reach out to us at [email protected]

How many people are in each cohort?

We keep our cohorts intentionally small to ensure personalised attention and meaningful connections. Each cohort typically has 20 participants, allowing for intimate group discussions and hands-on coaching whilst maintaining diverse perspectives from various industries and experience levels.

Is any part of this course online?

No, this is entirely an in-person experience. The three-day immersive format is designed to create deep connections, facilitate real-time coaching, and provide hands-on practice that simply can't be replicated online. This intensive format allows for maximum engagement and immediate application of concepts.

What happens if I miss one of the three days?

Since this is a three-day immersive experience, each day builds upon the previous one. If you miss any portion of the course, we'd recommend deferring to the next available cohort to ensure you get the full benefit of the complete programme. We can't offer make-up sessions as the content is sequential and group dynamics are integral to the learning.

What's the daily schedule like for the three days?

Each day runs approximately 9am to 5pm with regular breaks, meals, and networking opportunities built in. Day 1 focuses on leading self, Day 2 on leading others, and Day 3 on leading what's next. The schedule balances presentations, small group work, individual reflection, and practical exercises throughout each day.

What level of leadership experience do I need?

This course is designed for emerging leaders, which includes both new managers and individual contributors aspiring to leadership roles. You don't need formal management experience, but you should be in a position where you influence others or lead projects. We've had successful participants ranging from senior designers to product managers to team leads.

Is this suitable for first-time managers?

Absolutely. The course specifically addresses the challenges of leading without authority and building influence through relationships rather than title. Many of our most enthusiastic participants are navigating their first leadership roles and finding their leadership voice.

Do I need to be currently in a leadership role?

No, but you should be in a position where leadership skills would be immediately applicable. This might be leading cross-functional projects, mentoring junior team members, or preparing for a leadership transition. The course is most valuable when you can practice the concepts in real-world situations.

Are meals provided during the three days?

Yes, all meals during the immersive are included in your course fee. This covers breakfast, lunch, morning and afternoon tea each day, plus networking dinners. We cater for all dietary requirements—just let us know when you register.

Will I receive a certificate upon completion?

Yes, you'll receive a certificate of completion from both The Outlook and Dale Carnegie upon finishing the three-day programme. This recognises your completion of the intensive leadership development experience and can be added to your professional credentials.

What materials or resources do I get to keep?

You'll receive a comprehensive leadership toolkit including the frameworks covered during the course, assessment tools, templates, action planning worksheets, and recommended reading lists. All physical materials provided during the immersive are yours to keep and reference in your ongoing leadership development.

Do you offer ongoing support after the three days?

Yes, participants gain access to our alumni network and resources. We periodically host graduate events and provide opportunities to connect with other course alumni. We also offer optional follow-up coaching sessions at a discounted rate for participants who want to continue their leadership development journey.

What's included in the $3,495 course fee?

The fee covers the complete three-day immersive experience including all course content, materials, meals (breakfast, lunch, and networking dinners), certificate of completion, and access to alumni resources. The only additional costs would be your accommodation and travel to the venue if you're coming from out of town.