Andrea Boundy is based in Naarm (Melbourne) and is the UI and Visual Design Principal in the Digital Design team at Telstra. She leads a large team of creatives delivering accessible and inclusive digital experiences across Telstra’s diverse customer base—and often reminds new joiners that “everyone in Australia is our customer.”

With a background in agency work spanning the not-for-profit and government sectors, and experience leading multidisciplinary teams across continents on large-scale software projects for brands like the Cotton On Group, Audi, and the RSPCA, Andrea brings over a decade of accessibility-first design leadership to the conversation.

She is passionate about design thinking at scale—leveraging standards, systems, and processes not as constraints, but as frameworks that unlock creativity and consistency. A strong advocate for human-centred design, Andrea believes accessibility is not a feature, but a foundation—and that inclusive design leads to better outcomes for everyone.