Navigating the world of design with Insight but not much vision… and a Guide Dog

Kelly is the managing director of Knowable Me, delving into the data and insights that can make design truly human and accessible. Her career path has zigzagged through various landscapes—Complaints, Accessibility and inclusion, Customer Experience, and Brand and Communications—each step fuelling a belief that bringing diverse people together is where design greatness happens.

As someone who identifies as “blind, with just enough vision to be dangerous,” Kelly navigates the world with a blend of daring curiosity, good-humoured pointedness, and Velvet, her guide dog.